Returns & Exchanges

At Premiere Online Vape Shop, we strive for complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

• 2.
  Package Your Items

  Securely pack the products in their original manufacturer packaging, ensuring all tags and protective seals remain intact to qualify for a refund.

• 3.
  Ship to Our Warehouse

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.